Support services.

ICT Support

Closing the knowledge gap between problem and resolution

ICT Support
The best ICT is invisible. But if it goes wrong it’s terrible. Often an IT provider will hand you an SLA at the end of an implementation then you don’t see them for dust. And when there’s a problem it can take so long to be resolved that your team stop wanting to use the technology. With Gridserve you will have trained technicians in a position to be proactive and address issues straight away.


Remote Helpdesk

Remote support offering assistance to staff, wherever they might be.

...for when you need us

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Onsite Engineering

Qualified Onsite Engineering for when a phone call isn't quite enough.

...for when you need us

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Ticketing & Reporting

Ticketing to ensure the service levels are maintained followed up by simple reporting.

...for when you need us

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Proactive Monitoring

Proactively monitoring your systems; stopping the problems before they start,

...for when you need us

Talk to us today about Proactive Monitoring

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