About us

Putting IT right

About us

We work in partnership with schools and Trusts offering tailored services that simplify your ICT environment, put knowledge on your side of the desk and ensure you’re getting value for money out of technology.

Back in 2013 we took the opportunity of a new business to fundamentally redesign how an IT company should interact with its customers and partners. Putting pride and bravado aside we took an honest and transparent approach to Gridserve, showing customers that true partnership enabled both parties to flourish. The customer knowledge gap, that often provides a 'way in' for IT companies, is treated differently by Gridserve. We ensure the customer knows what to ask and fully understands the requirements, both from a short term perspective as well as long term effects. This empowers our customers to more clearly compare offerings that will fulfill their needs.

We’d both spent years working for IT companies who focused almost entirely on sales targets whilst ensuring the ‘best in breed’ technology was sold, often when something far cheaper would have been adequate.
Gridserve was born out of a desire to demonstrate how a business didn't need to be purely focused on profit to be profitable. By engaging more fully with customers, putting us in their 'shoes' and more accurately understanding the knowledge gap, Gridserve continue to show ongoing true value for money.

“At the heart of this is Gridserve’s focus on teaching and learning, not just profit margins.”James Meek - Managing Director

Our Value Proposition

Tailored Services

Gridserve tailor services based upon need, functionality, usability, cost and how the solution fits the school or Trust at a strategic level.

Value for Money

We offer value for money in a number of ways; through assistance with procurement, Bid Management, Hardware and Software provision as well as assessing your existing partners.

Simple, Seamless & Secure Solutions

Gridserve provide a range of essential services to meet your needs such as Microsoft Office 365, Data Back-up & Recovery, Managed Print and Network Connectivity.

Closing the Knowledge Gap

We focus on empowering our customers through IT Support, Remote Help-desk, Onsite Engineering, Proactive Monitoring and ‘useful’ reporting.